After a tough and competitive year, there is finally some good news for Orange. According to an independent survey conducted by YouGov, it was found that they were rated as the best provider for the second time with regards to quality in mobile broadband services.
The network not only came on top with its quality, but it also got the nod as an affordable (value-for-money) provider. Meanwhile, customers also selected the mobile broadband services of Orange amongst the top-9 out of the 15 categories. Their rating also involved the ease of use for a subscriber. Again, staying connected for a longer time and perfect network coverage was also responsible for their popularity amongst a considerable mass.
Recently, Orange has been taking steps for providing customers with a greater control over the mobile broadband usage. They have launched a new application, which is going to alert the users in case they are fast approaching the usage limit. They also came out with an auto monthly bill cap. This means that the customers are not going to get charged more than the £40 every month. This can be helpful for those individuals, who unintentionally find their monthly bills exceeded, mainly due to over usage of the dongle.
Asif Aziz, who is Orange’s Director of broadband, said that it was a great honor for the company to be rated as the best in the mobile network operation performance.
In April 2009, the Dongle Tracker Survey of YouGov gave the number one ranking for reliability to Orange, whereas previous year saw the networking attaining the top rank for ‘Overall Mobile Broadband Service Quality’. YouGov also selected them as the best provider with regards to mobile broadband.

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